Shipping policy

 

DELIVERY 
The cost of shipping and the estimated delivery time of your order will be displayed to you on our Site at the point of checkout. In the case of any delay in processing your order, we will notify you accordingly and the items will be dispatched once available. The time for delivery shall not be of the essence, and neither we nor our agents shall be liable for any delay in delivery howsoever caused. We are not responsible for unanticipated delays due to bad weather conditions or customs clearance procedures. Any customs duties or taxes that may incur as deemed by your country's legal regulations shall be borne by the customer.

UNSUCCESSFUL DELIVERY
In the event of a bounced parcel or unsuccessful delivery due to reasons not caused by us, we may, without prejudice to any other right or remedy available to us, charge you for storage costs and any further delivery costs, or terminate your order if you repeatedly fail to take delivery of the product.
 
HANDLING TIMES
We aim to pack your order within 24 hours however each order is handled with love and care and we are a small business with a small team so please allow 1-3 business days for processing times.

SHIPPING RATES
We offer FREE Standard shipping for Australia on orders over $100AUD.

We currently do not offer free shipping for International orders. Shipping cost is calculated at check out.

SHIPPING TIMES
For Domestic orders please allow 3-5 days for Standard shipping and 1-2 business days for Express shipping.

For International orders, please check the Australia Post page here for estimated shipping times.

Please note shipping times may be affected by COVID-19. The timeframes noted above are estimates only. We apologise in advance if your delivery has been delayed.